Here’s the revised and professional version of your data:
Qualifying Criteria:
- Education: Any Graduate
Must Have:
- Proven experience as a front desk representative or in a similar role.
- Knowledge of office management and basic bookkeeping.
- Proficiency in English (verbal and written).
- Hands-on experience with travel bookings (e.g., hotels and tickets).
- Advanced knowledge of MS Office, particularly Excel and Word.
- Strong organizational and multitasking skills.
- Customer service orientation with excellent interpersonal skills.
Salary: ₹15,000 – ₹20,000 (as per industry standards)
Key Responsibility Areas (KRAs):
Front Desk Management:
- Ensure the front desk area is tidy and well-equipped with necessary materials (e.g., pens, forms, paper).
- Greet and welcome guests warmly.
Customer Interaction:
- Address inquiries and complaints professionally and efficiently.
- Answer and redirect incoming calls or record messages as needed.
Mail and Package Handling:
- Receive and distribute incoming letters and packages.
- Prepare outgoing mail, draft correspondence, and secure parcels.
Email and Communication Management:
- Check, sort, and forward emails promptly.
Office Supplies and Expenses:
- Monitor office supplies inventory and place orders as required.
- Track and manage office expenses and costs.
Record Keeping:
- Maintain updated records and files for easy access and reference.
Other Duties:
- Handle travel arrangements, including bookings for hotels and tickets.
- Manage schedules and other administrative tasks as assigned.